Privacy Policy

We collect data for the purposes of fulfilling our order to our customers and for the distribution of marketing materials (should you opt-in to receive them)

Data collected through order and through comments and interaction on the website is not shared with any third party or marketing companies. We keep information provided through sales to fulfil those orders and to abide by legal obligations in the UK for record keeping such as accounting, anti-fraud measures and health safety records.

As such, information such as your name and delivery address will be kept on file by ourselves and neccessarily processed by our accountant. Your details may be requested by surpervisory authorities in the United Kingdom or the European Union to investigate a data breach for example.

There is no time limit for the retention of the your details provided in the process of ordering from Skar Organics. The data we collect is already as minimised as possible (i.e. we collect only the information required to process the order) and as such this data forms part of our record keeping for accounting and other legal requirements in the UK.

You may ask for this data to be deleted at any time (see below)

For data recieved through the website: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You may ask for Skar Organics to delete this data at any time (see below)

We will delete all user data from the website and any online records of your purchase should you ask us to. We must retain a physical copy of your invoice for the purposes of statutory record keeping in the United Kingdom, however.

We handle your information with the due care required.

The Skar Organics website is SSL encrypted so you can be sure that your order can be placed safely and securely. Just make sure that your browser is up to date with the latest version.

Skar Organics don’t process our own card payments and use the widely recognised and safe payment services of PayPal and Stripe. We do not store information regarding details of payments on the website itself and these link into our PayPal and Stripe accounts – thereby keeping your data and payment methods in safe hands.

We may collect your personal data, including your email address and phone number, to send marketing communications, such as newsletters, special offers, and updates about our products and services. These communications will only be sent if you have explicitly opted in to receive them.

Email Marketing

• By providing your email address and subscribing to our newsletter, you agree to receive email communications from us. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link included in each email.

SMS Marketing

• If you provide your phone number and opt in to receive SMS updates, you agree to receive occasional marketing messages and notifications via text message. These may include exclusive offers, updates on your orders, or product announcements.
• SMS communications will only be sent with your explicit consent, and you can opt out at any time by replying “STOP” to any message.

How We Use Your Information

• The information you provide for marketing purposes is used solely to send the communications you have opted into.
• We use trusted third-party services, such as Klaviyo, to manage and deliver our email and SMS campaigns. These services operate under strict data protection standards, and your information will not be shared with any other third parties for marketing purposes.

Your Rights

• You have the right to withdraw your consent to marketing communications at any time. To do so, please use the unsubscribe link in our emails or reply “STOP” to our SMS messages.
• For further assistance, you can contact us at [your email address].

Cookies for Marketing Purposes

We may use cookies to help track your interactions with our website and to tailor marketing communications to your interests.

Our website uses cookies to track the items you place in your shopping cart. If you abandon your cart and have opted in to SMS communications, we may send you a reminder via text message. This ensures you don’t miss out on completing your purchase.

If you opt into SMS communications, we may collect location data (e.g., IP address or device location) to send you location-specific offers or services. This data is used solely for the purpose of enhancing your shopping experience and is not shared with third parties.

When you place an order, your email address will be required to send confirmation emails and updates on the delivery or production of your order.

Information regarding your method of payment, the monetary value of that payment and the status of your order’s payment (such as invoice sent, payment recieved, payment cancelled) are collected in order to process your order.

We do not keep a record of your bank details as this is handled by PayPal and Stripe, the payment services that we use.

If you upload images to the website (such as through comments), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When you enter your contact info and message into the contact form on the website that just goes directly to our support email address. Once responded to, your enquiry just stays in our inboxes for future reference.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Articles and Blog Posts on this site sometimes include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We do not track you for analytics on your visit to this website. All we get is the standard WordPress JetPack extension telling us that someone has visited a page on the website and how often that is happening.

When placing an order with Skar Organics you may be asked by a data processor such as your bank, PayPal or Stripe to enter details into their forms or to log into your profile on their websites. You will be notified when you are transferred from the Skar website to theirs and have the choice at that point to consent to entering your details.

When sending out marketing emails that you have opted into, some of your personal data will be processed by an automated email service operated by the third party extension Mail Chimp. Mail Chimp must comply with GDPR also as data processor serving persons in the European Union and as such you have a right to unsubscribe at any time with no reason provided. We will get that email stating that you have unsubscribed and your data will be deleted from the mailing list.